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Customer Satisfaction Feedback Form
Submitted by Administrator on Thu, 01/03/2013 - 17:12
Customer Name:
*
Used to identify the customer and contact info.
Your Phone:
Your Fax:
Your E-Mail:
*
Please list the names of Pro Fabrication Team Members whom you interacted with:
CUSTOMER FOCUS
Your requirements are determined and are met with the aim of enhancing customer satisfaction.:
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
TECHNICAL EXPERTISE
Our understanding of your needs, offering of suggestions, and display of appropriate skills and technical competence. :
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
TIMELINESS OF PERFORMANCE
We met your delivery needs. Local delivery service is free.:
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
UNMATCHED VALUE
Your parts and assemblies are delivered in less time and at a lower cost.:
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
QUALITY OF SERVICES
Our services from all departments meet your expectations:
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
QUALITY OF PRODUCT
Our product output meets your design input requirements.:
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
OTHER (Please describe)
Please use this section to include any other areas that you feel this survey did not include, and rate Pro-Fabrication accordingly. :
5-Outstanding
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
Comment on how we can improve:
OVERALL EXPERIENCE
Would you recommend Pro Fabrication to an associate or friend?:
5-Yes Every one I know
4-yes
3-Maybe
2-No
1-Never
Comment on how we can improve:
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Precision Services
Engineering Transcription
Waterjet
Laser Cutting
Turret Punching
Automated Punching
Forming
Welding
Robotic Welding
Painting
Production Control
Shipping
Automated Bending
Quality Control
Customer Satisfaction FeedBack Form
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Pro Fabrication, Inc.
201 First Street
P.O. Box 358
Madison Lake, MN 56063
P: 507-243-3441
F: 507-243-3489
